Contact
Get in Touch
Have a question? Need a little advice? Want to chat about a bespoke jewellery idea?
You’re in the right place.
Whether you’re wondering about sizing, delivery timings, gifting, jewellery care, custom commissions, or simply choosing between two pieces (a very valid dilemma), I’m always happy to help.
Wild One Jewellery is a small handmade business, so when you get in touch, you’re speaking directly to me, not a mysterious customer service department.
And I think that’s rather nice.
How Can I Help?
Feel free to get in touch about:
• Bespoke jewellery commissions
• Product questions
• Ring sizing advice
• Bracelet or necklace sizing help
• Delivery queries
• Gift recommendations
• Jewellery care advice
• Existing orders
• Returns questions
• Collaborations or wholesale enquiries
• General questions
If you’re not quite sure whether your question fits neatly into a category, just ask anyway.
Bespoke Jewellery Enquiries
If you’re contacting me about bespoke jewellery, it’s helpful (but absolutely not essential) to include:
• your idea or inspiration
• preferred metal
• rough budget
• ideal timeframe
• any sentimental details or story behind the piece
Don’t worry if your idea is still half-formed.
Some of the best commissions start with:
"I’m not totally sure, but..."
Response Times
As Wild One Jewellery is a small handmade business, I may not reply instantly but I’ll always aim to respond as quickly as possible.
If I’m in the studio making jewellery, covered in silver dust, or mid-order packing session, replies may take a little longer.
Thank you for your patience.
Ordering for a Gift?
If you need something for a birthday, anniversary, wedding, or last-minute “I forgot something important” situation, please mention your date when getting in touch.
If I can help make it happen, I absolutely will.
A Quick Note
If your message is about an existing order, including your order number is always really helpful.
Saves us both detective work.
Let’s Chat
Use the contact form below and I’ll get back to you as soon as I can.
I’m always genuinely happy to help.